At Guitar Strings and Things, we stand behind the quality of our products. We offer a 10 day money-back guarantee (shipping charges not included) if you are not satisfied with an item you purchase from us. Just contact us for instructions on how to get your refund or exchange. Contact us at returns@guitarstringsandthings.com
Because of the nature of our products, Guitar Strings and Things cannot accept returns on merchandise that has been opened and/or used (except for items that are damaged or defective).
If you need to make a return or exchange, please do the following:
2. Pay shipping and handling charges for the returned merchandise. (except for damaged or defective items)
If at anytime you have questions, please contact us, we will work with you to ensure you are a happy customer of Guitar Strings and Things.
